You might spend 30 minutes sifting through forums and articles, but an experienced IT person can often spot the issue in 2 minutes and give you a direct fix. They’ve likely seen it before.
IT folks understand your specific setup: your company’s systems, your network, your hardware, your access levels. Search Engines gives generic advice; an IT person gives tailored help.
Sometimes you think you’ve found a fix on your Search Engine, but it could mess something else up (like registry edits, firewall rules, or security settings). IT pros can see the ripple effects and keep you safe.
Random downloads or sketchy forums? Not ideal. IT knows which solutions are legit and which ones could bring malware or create vulnerabilities.
If something goes wrong after advice from a Search Engine, it’s on you. If an IT person helps, they usually have a plan to roll it back or fix it further.
That said—Search Engines are at first is totally fine! A lot of IT folks even appreciate when you’ve tried some basics before reaching out. It shows initiative.